Sole Premise Reviews
Sole Premise Customer Reviews (17)
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Verified BuyerExceptional Quality
The quality of this bag is unmatched. The materials are durable and the stitching is impeccable. The attention to detail is evident in every aspect of the bag, from the zippers to the padding. I've used this bag on multiple trips, and it still looks brand new.
Verified BuyerVersatile Bags with Great Features
I love my SP bag set! The compartments for shoes, clothes, and electronics are so well thought-out and make packing a breeze. The bags are also TSA-approved, which is a huge plus. I've used them for weekend getaways and longer trips, and they always hold up well and look great.
Verified BuyerPerfect Travel Companion
I purchased the XL Design bag for a recent business trip, and it exceeded my expectations. The pockets and compartments are thoughtfully designed, and the shoe compartment easily fits my size 15 shoes with room to spare. The bag also fits perfectly in the overhead bin, and the padding kept all my items safe during the flight.
Verified BuyerPerfect for Sports Enthusiasts
The shoe compartment easily fits multiple pairs of shoes, and the XL Design is perfect for my larger-sized shoes. The bag also has enough space for my sports gear and travel essentials. I love that I can pack everything I need in one bag and not worry about checking multiple bags at the airport.
Verified BuyerGreen Camo Duffle Bag
Looking for a bag that was both practical and stylish, and this one delivers on both fronts.
Verified BuyerGreat for Weekend Getaways
This bag is the perfect size for a weekend getaway. It easily fits all my clothes, shoes, and toiletries, and the shoe compartment keeps my shoes separate and clean. The bag is also lightweight and easy to carry, making it the perfect travel companion for a quick trip.
Verified BuyerTSA-Approved Convenience
The fact that this bag is TSA-approved changes everything. I love that I don't have to take my shoes out of the bag during security, and the bag fits perfectly in the overhead bin on the plane. The bag is also easy to maneuver through the airport and fits under the seat in front of me during the flight. This bag has made traveling so much more convenient.
Verified BuyerAttention-grabbing and functional
I get so many compliments on my bag, and I'm happy to tell people where I got it from. It's not just stylish though - the shoe compartment and multiple pockets make it incredibly functional. Definitely recommend!
Verified BuyerFits Perfectly in Overhead Bins
Fits perfectly in overhead bins. Never have to worry about not having enough space for my carry-on luggage.
Verified BuyerLuxury Bags at Affordable Prices
The Luciano tumbled leather bag is especially stunning and looks like it should cost much more than it does. The fact that these bags are also functional and designed with shoe compartments is just the cherry on top.
Sole Premise Customer’s Q&A
About Solepremise.com Prices and Cost?
Solepremise.com is a well-known backpack brand. The prices of their products can vary, but one customer mentioned a purchase of a brown leather roller bag for $144.35. However, it's important to note that several customers have reported issues with the products and customer service. For instance, one customer reported a bag tearing at the strap seams within 4-12 hours of initial usage. Another customer reported receiving a bag that did not match the description on the website. The bag was supposed to accommodate a size 13 shoe, but it could not. When these customers reached out to Solepremise.com for a refund or exchange, they encountered difficulties. Some customers reported poor customer service, lack of response to emails, and refusal to provide a return shipping label. In some cases, customers had to involve the Better Business Bureau to get a response. Therefore, while the cost of products on Solepremise.com might seem reasonable, potential additional costs and issues should be considered.
Sole Premise FAQs
Is there a restocking fee for returns?
What is Sole Premise's return policy?
Can I return shoes or sale items?
How long does it take to process a return?
What happens if I return a damaged or used item?
Is there a warranty for the products?
What payment methods does Sole Premise accept?
Solepremise.com Return Policy?
Sole Premise offers a limited 3 Month warranty from the date of purchase on all products. This warranty covers any manufacturer defects of all items. If a product is found to be defective, it can be sent back to Sole Premise for repair. If the defect cannot be repaired, the item will be replaced at no additional charge. However, the warranty does not cover damage caused by excessive wear and tear to material, zippers, trims, lining, and straps.
For returns and exchanges, the item must be in unused condition with ALL original tags and within 14 days of purchase.
Regarding the shipping policy, all orders are shipped within 24 hours of being placed. The website also mentions overseas shipping, but does not provide specific details on the duration it will take for the orders to arrive.
Please note that these policies are subject to change and it's always a good idea to check the latest on the official website.
About Solepremise.com Popular Products and Services?
"Solepremise.com" is an online store that specializes in Sneaker Bags and Luxury Travel Bags. Their products are designed to accommodate multiple pairs of shoes, clothes, socks, and laptops, making them ideal for travel, sports, and leisure activities. They offer bags that can carry up to 5 pairs of shoes, hold clothes for 5-7 days, and accommodate a laptop up to 17 inches. They also have XL versions of bags for larger shoe sizes. However, there have been customer complaints about the company's customer service and product descriptions. Some customers have reported issues with order cancellations, lack of response from customer service, and discrepancies between the product description and the actual product received. Despite these issues, the company continues to offer its products and services in the backpacks industry and provides discounts and coupons to its customers.
Are there any customer reviews for Solepremise.com?
Solepremise.com has received mixed reviews from customers. On Trustpilot, the website has an average rating of 2.9. Some customers have reported issues with customer service and product descriptions. For instance, one customer mentioned that they received poor customer service and were unable to cancel an order. Another customer reported that the product they received did not match the description on the website. On the other hand, Sole Premise has also received a consumer rating of 5 stars from 17 reviews on another platform, indicating some customers are satisfied with their purchases. However, on Sitejabber, the website has a rating of 1 star from 1 review. It's important to note that customer experiences can vary, and these reviews represent a snapshot of some customer opinions.
Is Solepremise.com a trustworthy website?
Based on the reviews found online, Solepremise.com has received mixed feedback from its customers. Some customers have reported issues with customer service and product descriptions. For instance, there were complaints about poor customer service, inability to cancel orders, and product descriptions not matching the actual product. It's always recommended to do thorough research and read multiple reviews before making a purchase from any online store. Please note that this information is based on available online reviews and may not fully represent the overall customer experience with Solepremise.com. It's always a good idea to exercise caution when shopping online.
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